The coronavirus global pandemic has created many unique and usual circumstances for businesses and individuals who planned and attempted to travel both domestically and internationally since the Covid-19 pandemic was announced.
Who Is Affected?
Airbnb guests who were forced to cancel their travel plans including Airbnb booking after March 14, 2020, if they did not receive a “full” refund.
What Is the Problem?
Guests who booked stays through Airbnb for travel after March 14, 2020 who booked their trips under a cancellation policy which provided that in the event of certain events, i.e. government-mandated obligations, transportation disruptions, or epidemic disease or illness, those making bookings would be entitled to a “full” refund. Regency is investigating claims that consumers who made bookings they were forced to cancel may have received less than a full refund, including no refund at all. Government bans and restrictions on travel, flight cancellations, and business and personal lockdowns and curfews forced these cancellations.
Have You Been Refused a Refund?
The law of contract and consumer protection laws may offer recourse for Airbnb guests if they were denied full refunds during this pandemic. If you booked a trip through Airbnb for travel after March 14, 2020, and you have been refused a full refund by Airbnb, we would like to hear from you about your experience. Please contact us by filling out the form below.
If you are an Airbnb host, we are also interested in your experiences with Airbnb and your guests during this same time frame.
Regency Funding is a litigation funder committed to facilitating injured consumers’ access to justice. It is not a law firm. This is not an offer of legal or other representation. If Regency makes a decision to pursue this issue as a litigation funder after the investigation, we will let you know-but only if you provide your contact information. Regency funds attorneys who pursue class actions challenging consumer practices that injure or seek to take unfair advantage. We have financed major cases like the fight against the major car manufacturers in the Takata airbag scandal. Protecting consumers and their rights is our goal and priority at Regency Funding.